Introduce Yourself!

Hi Sarah,

We had a first snow storm a couple of weeks ago here in Nova Scotia, Canada. Boo! :slight_smile:

Enjoy the conference!

Emily

Hi Kaelie,

I went to Minneapolis once for ConFab. Have you ever attended? Great conference.

Emily

Hi there! I’m Cindy Aitken, Senior Manager of Customer Advocacy at Ellucian, based in a suburb of Washington, D.C. Looking forward to connecting with other customer-focused professionals and seeing what this conference is all about!

Love tech that powers social good! On an aside, I haven’t yet been to Philadelphia but really need to know if the Philly cheesesteak sandwiches are way better in Philadelphia? :slight_smile:

Hi Fred,

What’s a customer marketing editor? Sounds right up my alley!

Emily

Hi Cindy. Welcome from a cloud Henley on Thames in the UK! Glad you could join us! Do share any questions/comments you have on the respective sessions as well as on our @TheCustCatalyst Twitter feed - and Linkedin CustomerCatalyst page: https://www.linkedin.com/company/thecustcatalyst/

It’s probably a terrible faux pas to talk politics, but I’m so curious what Washington, D.C. has been like this past month?

Hey Emily - small world! The theatre is likely no longer here unfortunately, we’ve torn most of them over the years and all we have are the big multiplex ones now :frowning: Glad you have nice memories of Reading :slight_smile:

Hello everyone! Rhett Livengood, Director, Digital Business Enabling from Intel. I’m joining from Santa Clara, CA. I’m looking to experience some good presentations, meet some thought leaders, and learn new things!

Thanks Munaf, hope you’re keeping safe :slight_smile:

Hi Emily - I handle our customer stories globally. I come from a journalism background so I cling to my old lingo. :wink:

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Hi Emily,

Nice to “meet” you. I’m from Halifax originally. I’m hoping to find a nice place to quarantine in the spring and come home for an extended visit.

Andrea

Hey Erin! Fancy meeting you here :slight_smile:

Hi Rhett – nice to see a familiar name from BACMAC. Early start for we Californians.

Hi there! I’m Rachel Treinen, the Impact Marketing & Advocacy Associate Marketing Manager at Cengage. I’m joining from the Cincinnati, Ohio area. I’m looking forward to learning how different organizations have approached investing in customer loyalty and how we can encourage our own organizations to shift their mentalities from “gain to retain”.

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Aw, that’s too bad to hear. Would love to come back and spend a bit more time.

Haha, makes sense. And journalists, in my opinion, make great writers for customer stories. Sadly, I didn’t have enough foresight to get a journalism degree way back when, but luckily I have a couple of excellent ex-journalists on my team.

Sounds like a grand idea! I hope you’re able to make it happen.

Hey there - I’m Kacie, Sr Implementation Consultant at Influitive :wave: I’m joining you from Waterloo ON.

I’m really looking forward to hearing from your presenters on how they are putting their customers first!

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Hi Everyone, my name is Ryan and I lead Gainsight in EMEA. I am joining from London and I am excited to hear how companies from different industries have a holistic view of the their customers and what I can learn.